FAQ's

How much will it cost ?
What areas do you cover ?
How much notice do you require ?
What type of vans do you use ?
Do you dismantle and re-assemble my bed, wardrobe etc. ?
Do I need to unpack my chest of drawers ?
What should I do with my gas cylinders or flammable liquids ?
Will you empty my loft ?
Does my furniture get placed to my requirements ?

How much will it cost ?

We will visit your home to determine the cost of your move, as it depends on numerous factors such as packing, access, size of vehicle required, number of staff etc. With this information we can compile an accurate quotation tailored to your individual needs.

What areas do you cover ?

Our Head Office is based in Milton Keynes and we also have offices in Towcester, Northampton, Luton and Bedford and we can cover the whole of the UK.

How much notice do you require ?

We are available 7 days a week, 24 hours a day so we can move you whenever is most convenient for you.

What type of vans do you use ?

We have the option of 3 vehicle size types.

Transit / Small Van
Standard Box Luton Van
Larger Box Luton Lorry

We will advise you as to what van option is more suitable to your needs based on the size of the property needing cleared and the contents in the house.

Do you dismantle and re-assemble my bed, wardrobe etc. ?

Unless this was agreed at the quotation stage, then all items needing dismantling are expected to be dismantled and ready to move prior to our arrival. If agreed at the quotation stage our staff will carry out dismantling and re-assembling to the best of their ability. It is essential that we know what is required at the quotation stage to allow for the necessary resources and equipment to be provided. 

Do I need to unpack my chest of drawers ?

Providing the unit is sturdy enough then light items such as clothing, bedding etc. can be left in. Please remove any books, magazines, breakable items etc. Self assembly furniture does not respond well to moving so this type of furniture must only be moved while completely empty.

What should I do with my gas cylinders or flammable liquids ?

Gas cylinders cannot be transported on our vehicles. Flammable liquids, however contained, must not be submitted for removal either. These items are not covered under our insurance, other arrangements must be made. Equipment such as garden mowers and chainsaws should be drained of all liquids beforehand. It is imperative that paint is not submitted into the vehicles for removal as any spillages of this sort are again not covered by our insurance. Please ask your removal surveyor to advise you of any other goods that you are not sure of.

Will you empty my loft ?

Unless the loft has a fitted staircase, is boarded out and lit, our insurance does not cover our staff for this activity. Unless agreed with your surveyor to assist you in emptying a loft without the previous requirements we would expect the loft to be empty prior to our arrival.

Does my furniture get placed to my requirements ?

It is always best if you have a clear idea of where you want your furniture to be placed. Our staff will endeavour to arrange the rooms to your liking but will not have the time to continually rearrange your room.

About

A&A Removals have been in business for over 30 years now and to this day the company remains family run.

We are very proud of the reputation that we have built up and we realise that our customers are our best adverts. Learn more...
 

 

 

Contact

Milton Keynes - 01908 367809
Towcester - 01327 858362
Northampton - 01604 877904
Luton / Bedford - 01908 372324

E-mail:  info@aandaremovals.com